{"id":4848,"date":"2021-06-16T01:59:20","date_gmt":"2021-06-16T06:59:20","guid":{"rendered":"https:\/\/floreriasb.com.pe\/libro-de-reclamaciones\/"},"modified":"2022-12-05T18:41:18","modified_gmt":"2022-12-05T23:41:18","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/floreriasb.com.pe\/en\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"<div class=\"row row-collapse libro-reclamaciones-box\"  id=\"row-156598836\">\n\n\t<div id=\"col-950192166\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f478-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"478\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4848#wpcf7-f478-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"478\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f478-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"enova-libro-reclamaciones-form\">\n\t<h4>IDENTIFICACI\u00d3N DEL CONSUMIDOR RECLAMANTE:\n\t<\/h4>\n\t<div class=\"libro-recla-form-c1 select\">\n\t\t<p><label>Tipo de Identificaci\u00f3n<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"TipodeDI\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"TipodeDI\"><option value=\"DNI\">DNI<\/option><option value=\"CE\">CE<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>N\u00famero de Identificaci\u00f3n<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"NumerodeDI\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"NumerodeDI\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>Email<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"Email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>Nombre<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Nombres\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Nombres\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>Apellido Paterno<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ApellidoPaterno\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ApellidoPaterno\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>Apellido Materno<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ApellidoMaterno\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ApellidoMaterno\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>Celular o Tel\u00e9fono<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Ceular\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"Ceular\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>Departamento<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Departamento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Departamento\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>Provincia<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Provincia\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Provincia\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>Distrito<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Distrito\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Distrito\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1 full\">\n\t\t<p><label>Direcci\u00f3n<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"direccion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"direccion\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<h4>IDENTIFICACI\u00d3N DEL BIEN CONTRATADO:\n\t<\/h4>\n\t<div class=\"libro-recla-form-c1 select\">\n\t\t<p><label>Tipo de Bien Contratado<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"TipodeBien\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"TipodeBien\"><option value=\"Producto\">Producto<\/option><option value=\"Servicio\">Servicio<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>N\u00b0 DE PEDIDO<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"NumerodePedido\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"NumerodePedido\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1\">\n\t\t<p><label>Monto del pedido<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"MontodelPedido\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"MontodelPedido\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1 textarea\">\n\t\t<p><label>Descripci\u00f3n<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"DescripciondelPedido\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"DescripciondelPedido\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<h4>DETALLE DE LA RECLAMACI\u00d3N:\n\t<\/h4>\n\t<div class=\"libro-recla-form-text\">\n\t\t<p><span>Reclamo:<\/span> Disconformidad relacionada a los productos o servicios\n\t\t<\/p>\n\t\t<p><span>Queja:<\/span> Disconformidad no relacionada a los productos o servicios; o malestar o descontento respecto a la atenci\u00f3n al p\u00fablico\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1 select\">\n\t\t<p><label>Tipo de Reclamo<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"TipodeReclamo\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"TipodeReclamo\"><option value=\"Queja\">Queja<\/option><option value=\"Reclamo\">Reclamo<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1 textarea\">\n\t\t<p><label>Descripci\u00f3n<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"DescripcionDelReclamo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"DescripcionDelReclamo\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-c1 textarea\">\n\t\t<p><label>Pedido del consumidor<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"PedidoDelConsumidor\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"PedidoDelConsumidor\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"libro-recla-form-send\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Registrar\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4848","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/floreriasb.com.pe\/en\/wp-json\/wp\/v2\/pages\/4848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/floreriasb.com.pe\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/floreriasb.com.pe\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/floreriasb.com.pe\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/floreriasb.com.pe\/en\/wp-json\/wp\/v2\/comments?post=4848"}],"version-history":[{"count":0,"href":"https:\/\/floreriasb.com.pe\/en\/wp-json\/wp\/v2\/pages\/4848\/revisions"}],"wp:attachment":[{"href":"https:\/\/floreriasb.com.pe\/en\/wp-json\/wp\/v2\/media?parent=4848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}